Support

If you have any problems or questions while splitting or merging files, you can contact our support center.

Please fill in the contact form and send us a detailed report for further instructions.

You can report a bug by filling in a bug report form. Don’t forget to specify your OS type, describe the bug and attach a screenshot if possible. Thank you in advance for cooperation.

Typically, we reply in about 3 days but we always do our best to contact our clients as soon as possible.

Please, visit the “How to” section on our website. It contains various tips and useful information about the program – oftentimes, users find the answers to their questions in this section. Also, we kindly ask you to visit our “Help” section prior to sending a report to our support team.

Download Manual as PDF

Icecream PDF Split & Merge